Thank you for visiting our website cayoo.online and for your interest in our company and our offers. Despite careful control of the content, we do not assume any liability for external links to third-party content, as we did not initiate the transmission of this information, did not select or change the addressee of the transmitted information and did not change the transmitted information itself.
The protection of your personal data during the collection, processing and use on the occasion of your visit to our website is an important concern for us and is carried out within the framework of the legal regulations, about which you can inform yourself e.g. under www.bfd.bund.de.
In the following, we explain what information we collect during your visit to our websites and how it is used:
1. Collection and storage of personal data and the nature and purpose of their use
A / Bei Besuch der Website
Each time a customer (or other visitor) accesses our website, information is automatically sent to the server of our website by the Internet browser used on your end device (computer, laptop, tablet, smartphone, etc.). This information is temporarily stored in a so-called log file.
The following data is collected without your intervention and stored until automated deletion:
- IP address of the requesting computer, as well as device ID or individual device identifier and device type,
- Name of the retrieved file and transferred data volume, as well as date and time of the retrieval,
- message about successful retrieval,
- requesting domain,
- Description of the type of Internet browser used and, if applicable, the operating system of your terminal device, as well as the name of your access provider,
- Your browser history data as well as your default weblog information,
Location data, including location data from your mobile device. Please note that most mobile devices allow you to control or disable the use of location services in the settings menu of the mobile device.
Our legitimate interest pursuant to Art. 6 (1) p. 1 lit. f DSGVO to collect the data is based on the following purposes: ensuring a smooth connection and comfortable use of the website, evaluation of system security and stability, and for other administrative purposes.
In no case do we use the collected data for the purpose of drawing conclusions about your person.
B / When using our contact form
For questions of any kind, we offer you the possibility to contact us through a form provided on the website. At least the following information is required: name, phone, email, employer, country of usual residence, so that we know from whom the request originates and to be able to answer it. Other information may be provided voluntarily.
The data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO on the basis of your voluntarily given consent.The personal data collected by us for the use of the contact form will be automatically deleted after completion of the request you have made.
C / Upon conclusion of a contractual relationship
When concluding a contractual relationship on our website, we ask you to provide the following personal data:
- other personal data that we are required or authorized by law to collect and process and that we need for your authentication, identification or to verify the data we collect.
The aforementioned data is processed for the purpose of handling the contractual relationship. The processing of the data is based on Art. 6 para. 1 lit. b DSGVO. The storage period is limited to the purpose of the contract and, if applicable, legal and contractual retention obligations.
D / Use of payment service providers
For the payment of contracts concluded with us for a fee, we also work with payment service providers. We pass on your payment data to the commissioned payment service provider within the framework of the payment processing - for the purpose of the payment - insofar as this is necessary for the payment processing. The legal basis for the transfer of data is in each case Art. 6 para. 1 lit. b DSGVO.
E / When registering for our newsletter
F / Download information materials
If you have expressly consented in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, we will use your e-mail address to send you our newsletter on a regular basis.
Unsubscribing is possible at any time, for example via a link at the end of a newsletter. Alternatively, you are welcome to send your unsubscribe request at any time by e-mail (preferably with the subject: "Unsubscribe Newsletter").
2. Data subject rights
Upon request, we will be happy to inform you whether and which personal data relating to you are stored (Art. 15 DSGVO), in particular about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, and the existence of automated decision-making, including profiling.
You also have the right to have any incorrectly collected personal data corrected or incompletely collected data completed (Art. 16 DSGVO).
Ferner haben Sie das Recht, von uns die Einschränkung der Verarbeitung Ihrer Daten zu verlangen, sofern die gesetzlichen Voraussetzungen hierfür vorliegen (Art. 18 DSGVO).
Sie haben das Recht, die Sie betreffenden personenbezogenen Daten in einem strukturierten, gängigen und maschinenlesbaren Format zu erhalten oder die Übermittlung an einen anderen Verantwortlichen zu verlangen (Art. 20 DSGVO).
Darüber hinaus steht Ihnen das sogenannte „Recht auf Vergessenwerden“ zu, d.h. Sie können von uns die Löschung Ihrer personenbezogenen Daten verlangen, sofern hierfür die gesetzlichen Voraussetzungen vorliegen (Art. 17 DSGVO).
Unabhängig davon werden Ihre personenbezogenen Daten automatisch von uns gelöscht, wenn der Zweck der Datenerhebung weggefallen oder die Datenverarbeitung unrechtmäßig erfolgt ist.
Gemäß Art. 7 Abs. 3 DSGVO haben Sie das Recht Ihre einmal erteilte Einwilligung jederzeit gegenüber uns zu widerrufen. Dies hat zur Folge, dass wir die Datenverarbeitung, die auf dieser Einwilligung beruhte, für die Zukunft nicht mehr fortführen dürfen.
Sie haben zudem das Recht, jederzeit gegen die Verarbeitung Ihrer personenbezogenen Daten Widerspruch zu erheben, sofern ein Widerspruchsrecht gesetzlich vorgesehen ist. Im Falle eines wirksamen Widerrufs werden Ihre personenbezogenen Daten ebenfalls automatisch durch uns gelöscht (Art. 21 DSGVO).
Möchten Sie von Ihrem Widerrufs- oder Widerspruchsrecht Gebrauch machen, genügt eine E-Mail an: firstname.lastname@example.org.
Bei Verstößen gegen die datenschutzrechtlichen Vorschriften haben Sie gem. Art. 77 DSGVO die Möglichkeit, Beschwerde bei einer Aufsichtsbehörde zu erheben.
3. Duration of data storage
The collected data will be stored by us as long as this is necessary for the execution of the contracts entered into with us or you have not exercised your right of deletion or your right of data transfer to another company.
Thus, we use so-called session cookies to recognize that you have already visited individual subpages of our website. For example, if you have registered, your password will be stored for the duration of your visit to our website and the change of sub-pages, so that you do not have to re-enter it each time. These session cookies are automatically deleted after you leave our website.
We use temporary cookies to optimize the user experience, which are stored on your terminal device for a certain specified period of time. If you visit our site again to use our services, it is automatically recognized that you have already been with us and which entries and settings you have made so that you do not have to enter them again.
Java applets and Java script are used in the provision of our Internet offer. If you do not wish to use these utilities or active content for security reasons, you should deactivate the corresponding setting in your browser.
5. Online-Marketing / Analysis Tools
For the purpose of demand-oriented design and continuous optimization of our websites, we use Google Analytics, a web analytics service provided by Google Inc.. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google"). In this context, pseudonymized usage profiles are created and cookies (see also under point 5) are set. The information generated by the cookie about your use of this website, such as browser type/version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address) and the time of the server request are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website and internet usage for the purposes of market research and demand-oriented design of these websites. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is § 15 para. 3 TMG in conjunction with Art. 6 para. 1 lit. f DSGVO.
This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. In no case will your IP address be merged with other data from Google. The IP addresses are anonymized so that an assignment is not possible (so-called IP masking).
The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. The deletion of data whose retention period has been reached takes place automatically once a month.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plugin available at the following link
As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set, which prevents the future collection of your data when visiting this website: Google Analytics opt-out. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.
The tracking measures we use are carried out on the basis of Art. 6 (1) p. 1 lit. f DSGVO, § 15 (3) TMG. With the tracking measures used, we want to ensure a needs-based design and continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and for the purpose of evaluating and optimizing our Internet presence. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.
Google Adwords / Conversion Tracking
We also use the online advertising program "Google AdWords" as part of Google AdWords the conversion tracking. Google Conversion Tracking is an analysis service provided by Google. When you click on an ad placed by Google, a cookie for conversion tracking is stored on your terminal device. These cookies lose their validity after 30 days, do not contain any personal data and are therefore not used for personal identification. If you visit certain web pages on our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google AdWords customer receives a different cookie. Thus, there is no way that cookies can be tracked across websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. This tells customers the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Adwords / Conversion Tracking is Section 15 (3) TMG in conjunction with Art. 6 (1) lit. f DSGVO.
Google Tag Manager
On this website the Google Tag Manager is used. With the Google Tag Manager it is possible to manage website tags via an interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The tool takes care of triggering other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it remains in place for all tracking tags implemented with Google Tag Manager. For more information about Google Tag Manager, see: www.google.com/intl/de/tagmanager/use-policy.html.
Our website uses social plugins ("plugins") of the social network facebook.com, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA ("Facebook"). When you open our website with the plugin, it establishes a direct connection with Facebook's servers via your browser. This transmits to Facebook the information that you have accessed the page.
If you are logged in with your Facebook account, the visit to our website can be directly assigned to your profile by clicking on the plugin. Even if you do not have a profile, it cannot be ruled out that your IP address will be stored by Facebook.
If you are a Facebook member and do not want Facebook to collect data about you via our online offer and link it to your membership data stored on Facebook, you must log out of Facebook before visiting our website and delete the corresponding Facebook cookies. It is also possible to block Facebook social plugins with browser add-ons, for example with the "Facebook Blocker".
Plugins of the social network Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA) are integrated on our website. You can recognize the Instagram plugin by the "Instagram button" on our website. If you click the Instagram button while you are logged into your Instagram account, you can link the content of our web pages on your Instagram profile. This allows Instagram to associate the visit to our pages with your user account.
Plugins of the social network XING (XING AG, Dammtorstraße 30, 20354 Hamburg, Germany) are integrated on our website. When you click on the XING button on our website, a connection is briefly established via your browser to the servers of XING, with which the "XING Share Button" functions (in particular the calculation/display of the counter value) are provided in order to observe your visit behavior in relation to the "XING Share Button", if applicable.
Plugins of the social network LinkedIn are integrated on our website. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. When you click on the LinkedIn button, a connection to the LinkedIn servers is established. The content of the plugin is transmitted by LinkedIn directly to your browser and integrated by it into the website. Through this, the information that you have visited our website is forwarded to LinkedIn.
As part of Matomo's reach analysis, the following data is processed: the browser type and version you use, the operating system you use, your country of origin, the date and time of the server request, the number of visits, the time you spend on the Cayoo Cloud application, and the external links you click. The IP address of users is anonymized before it is stored.
Users can object to the anonymized data collection by the Matomo program at any time with effect for the future by clicking on the link below. In this case, a so-called opt-out cookie will be stored in their browser, with the result that Matomo will no longer collect any session data. If users delete their cookies, however, this has the consequence that the opt-out cookie is also deleted and must therefore be reactivated by the users.
Logs containing user data are deleted after 6 months at the latest.
If we ask users for consent (e.g. in the context of a cookie consent), the legal basis for this processing is Art. 6 para. 1 lit. a. DSGVO. Otherwise, the users' personal data is processed on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) are processed.
When contacting us (via contact form or e-mail), the user's details are processed for the purpose of handling the contact request and its processing pursuant to Art. 6 (1) lit. b) DSGVO.
The user's details may be stored in our customer relationship management system and marketing automation platform ("CRM & Marketing System") or comparable inquiry organization.
We delete requests if they are no longer necessary. We regularly review the necessity; we store inquiries from customers who have a customer account permanently and refer to the customer account details for deletion. In the case of legal archiving obligations, deletion takes place after their expiry.
6. Data security
We take all necessary technical and organizational security measures to store your personal data in such a way that they are not accessible to third parties or the public. If you wish to contact us by e-mail, we would like to point out that the confidentiality of the information transmitted cannot be fully guaranteed when using this method of communication. We therefore recommend that you send us confidential information exclusively by post.
Diese Datenschutz-Information gilt für die Datenverarbeitung durch:
SOPHIA GmbH & Co. KG
Trinidadstraße 15a | 27356 Rotenburg (Wümme)
"The Communication Assistant for you - online and offline" or simply Cayoo for short. I specialise in the creation, editing and distribution of content in clinics.
SOPHIA GmbH & Co. KG
Trinidadstraße 15a | 27356 Rotenburg (Wümme)
© Copyright 2023 | All rights reserved. Thank you for visiting.